By using TableSnap you accept these Terms. Please read them carefully — subscription payments are non-refundable and access is suspended immediately on expiry.
1. Strict No-Refund Policy
All SaaS subscription payments (monthly or annual) made to TableSnap / Resto_vault are final and 100% non-refundable under any circumstances, including partial-month cancellation, unused features, or accidental purchase.
2. Immediate Access Suspension on Expiry
No grace periods or extra days are granted upon subscription expiration. If payment is not renewed on or before the due date, all app modules including POS, KDS, Waiter View, Menu Manager and Analytics are automatically blocked until renewal.
3. Data Retention & Soft Lock
Your restaurant data (menu, orders, staff, customers) is preserved securely for 30 days after subscription expiry. Renewing within this window restores full access instantly. After 30 days, data may be permanently purged from active systems.
4. Hardware, Network & Offline Sync Liability
TableSnap operates as software-as-a-service on user-provided hardware and network. TableSnap is not liable for device failures, local internet outages, printer/QR-scanner issues, or offline sync conflicts caused by prolonged disconnected devices.
5. Data Ownership & Privacy
All restaurant, staff and customer sales data stored within TableSnap remain the sole property of the restaurant owner. We will never sell, rent or share your data with third parties for advertising or profiling purposes.
6. Acceptable Use
You agree not to use TableSnap for illegal activity, tax evasion, or to store any content that violates local laws. Accounts found in violation may be suspended without notice or refund.
7. Service Availability
We target 99.5% uptime on best-effort basis. Scheduled maintenance may occur with prior notice. Downtime does not entitle the customer to refunds or credits.
8. Third-Party Integrations
Payment processing (e.g. Gumroad, UPI), AI features, and other integrations are provided by third parties under their own terms. TableSnap is not responsible for outages, chargebacks or policy changes originating from those services.
9. Modification of Terms
TableSnap may update these Terms at any time. Continued use of the platform after such updates constitutes acceptance of the revised Terms. Material changes will be announced inside the app.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of the jurisdiction in which TableSnap is legally registered. Any disputes shall be resolved exclusively in the courts of that jurisdiction.
Last updated: 2026